2012-01-22T-05:00 CHASS, University of Toronto support@chass.utoronto.ca http://www.chass.utoronto.ca/about/news-feed.xml Copyight 2011 University of Toronto News from CHASS (Computing in the Humanities and Social Sciences), Faculty of Arts & Science, University of Toronto http://www.chass.utoronto.ca/about/news.html#RT38810-3_2012-01-22 2012-01-22T14:11:00-05:00

The mail delays affecting delivery to @utoronto.ca addresses over the last few days seem to have improved to the point where deliveries proceed normally. We'll monitor this situation over the next few days and provide updates here if required.

http://www.chass.utoronto.ca/about/news.html#RT38810-2_2012-01-19 2012-01-19T15:21:00-05:00

The mail delays that began yesterday for addresses in @utoronto.ca are continuing today. This problem is a result of complications with the I+TS mail servers and it is being actively worked on. We apologize for any inconvenience to you and will post further updates in this forum.

http://www.chass.utoronto.ca/about/news.html#RT38810-1_2012-01-18 2012-01-18T15:21:00-05:00

We are currently experiencing problems relaying mail to any address in the @utoronto.ca domain. This problem is being investigated and will hopefully be resolved shortly. Further updates will be posted here.

http://www.chass.utoronto.ca/about/news.html#RT37510-2_2012-01-11 2012-01-11T09:20:00-05:00

We have disabled all CHASS mailboxes that remained on the legacy mail system. This means that we are now rejecting mail for all accounts that were not migrated to the new systems. If you need your account reinstated, please contact CHASS support.

http://www.chass.utoronto.ca/about/news.html#RT37800-1_2011-12-13 2011-12-13T09:45:00-05:00

Due to an issue that was affecting all users of the CHASS mail system, we are temporarily blocking all mail from @scar.utoronto.ca (and possibly @utsc.utoronto.ca). We apologize for this inconvenience and will lift the ban as soon as the problem is sorted out.

http://www.chass.utoronto.ca/about/news.html#RT37510-1_2011-11-25 2011-11-25T11:14:00-05:00

We're planning a shutdown of the legacy CHASS mail system on January 9, 2012. Effectively, this will close all non-migrated mailboxes. Currently, all mailboxes that have not been migrated have still been accepting inbound mail. Access to that mail has been removed since September 2011, in the hopes of gaining the attention of anyone still interested in their CHASS mailboxes. The changes on January 9, will us start rejecting mail for accounts that were not migrated. If you still care to have and access your CHASS mailbox, please contact us to arrange a migration.

http://www.chass.utoronto.ca/about/news.html#RT37078_2011-11-03 2011-11-03T11:08:00-05:00

Our primary web servers will be receiving a major version upgrade to php on Monday November 7. This may impact your CHASS-hosted site. Please contact us with any concerns you have about this.

http://www.chass.utoronto.ca/about/news.html#RT3463-2_2011-09-09 2011-09-09T10:08:00-05:00

As per the previous announcement, we've terminated the CHASS Dial-up internet service effective at 10am this morning.

http://www.chass.utoronto.ca/about/news.html#RT35726-1_2011-09-01 2011-09-01T09:00:00-05:00

The old CHASS webmail service has been disabled. If you have not yet migrated, mail will still accumulate but you will not have access to it. Contact us if you need assistance migrating.

http://www.chass.utoronto.ca/about/news.html#RT35137-1_2011-08-08 2011-08-08T20:42:00-05:00

All systems at Economics will be shutdown overnight to facilitate a power outage required for the repair of their air conditioning system.

http://www.chass.utoronto.ca/about/news.html#PowerUpgrade-1_2011-07-19 2011-07-19T10:54:00-05:00

On Thursday July 21 between 12:00pm and 5:00pm, the CHASS Facility server rooms will be having an electrical capacity upgrade performed. This will require a full shutdown of all systems. Although the actual outage should be brief, we cannot accurately determine when the electricians will be ready to make the final adjustments that require the shutdown. As such, any time during the afternoon hours, you may experience an outage of all CHASS services.

http://www.chass.utoronto.ca/about/news.html#RT34633_2011-07-13 2011-07-13T14:38:00-05:00

Please be advised that CHASS will be decommissioning its dial-up internet service on September 1, 2011. This follows the shutdown of UTOR-Dial over a year ago. This service is not being utilized enough to continue running it any longer.

http://www.chass.utoronto.ca/about/news.html#RT34497-2_2011-07-06 2011-07-06T15:02:00-05:00

Mail should now be flowing normally again. The problem with inbound mail was identified as a DNS lookup issue preventing RBL's from being properly queried. We are now looking at solutions to prevent this from happening in the future. The problem lasted for about 4 hours, during which time most inbound mail was being temporarily rejected. It should arrive over the next few hours and much of has already been received. We apologize for this inconvenience.

http://www.chass.utoronto.ca/about/news.html#RT34497-1_2011-07-06 2011-07-06T14:14:00-05:00

We have been experiencing problems with inbound mail for the last little while (start of problem tbd) as there is an issue looking up remote servers in our real time black holes lists. The cause of the issue is under investigation and for the time being, RBL lookups are disabled.

http://www.chass.utoronto.ca/about/news.html#RT34134-2_2011-06-21 2011-06-21T11:01:03-05:00

As the mail server receives the backlog of mail that was delayed due to the issue reported earlier, the load on the server reaches levels where the system refuses to accept new connections. This may result in problems relaying mail out until things stabilize. We apologize for this inconvenience and are working to restore proper service as soon as possible.

http://www.chass.utoronto.ca/about/news.html#RT34134_2011-06-21 2011-06-21T10:38:48-05:00

There were interruptions to inbound mail beginning sometime yesterday evening. Although we think the problem is resolved now, the root cause is under investigation. Please let us know if you continue to experience issues with mail not arriving as you'd expect.

http://www.chass.utoronto.ca/about/news.html#RT33540-2_2011-05-26 2011-05-26T09:00:00-05:00

The planned maintenance of the mail systems was completed without issue this morning. The total unavailability of the service was about 5 minutes. We apologize for the inconvenience.

http://www.chass.utoronto.ca/about/news.html#RT33540_2011-05-24 2011-05-24T09:00:00-05:00

We will be performing some hardware maintenance on the CHASS mail systems beginning Thursday the 26th at 9:30am. We expect no more than 30 minutes of unavailability. Updates will be available here, if required.

http://www.chass.utoronto.ca/about/news.html#RT33092-2_2011-05-19 2011-05-19T09:00:00-05:00

The schedule maintenance of the mail server was completed successfully. The outage lasted only about 15 minutes. Please let us know if you encounter any problems.

http://www.chass.utoronto.ca/about/news.html#RT33092_2011-05-17 2011-05-17T09:00:00-05:00

We will be performing some hardware maintenance on the CHASS mail systems beginning Thursday morning at 9:30. We expect no more than 30 minutes of unavailability. Updates will be available here, if required.

http://www.chass.utoronto.ca/about/news.html#v2outageupdate_2011-04-26 2011-04-26T17:00:00-05:00

The v2.chass server was restored to full service around 4:30pm today. Please contact support if you find any lingering issues with it.

http://www.chass.utoronto.ca/about/news.html#v2outage_2011-04-26 2011-04-26T09:00:00-05:00

There will be an unscheduled outage of v2.chass this morning starting at 11:15am. This outage is required in order to perform some hardware maintenance. This outage will affect any personal or group shared drives you may connect to. We expect the outage to last for most of the day and apologize for the inconvenience.

http://www.chass.utoronto.ca/about/news.html#wwwmigration_2010-11-26 2010-11-26T09:00:00-05:00

The www.chass website is about to move. This will make it independent of your home directory (and thus personal website) storage. If you are no longer able to access our systems to update your personal homepage, please ensure that you're connecting to the host origin.chass.utoronto.ca, not www.chass.utoronto.ca.

http://www.chass.utoronto.ca/about/news.html#migration2_2010-08-25 2010-08-25T09:00:00-05:00

Please note that if you haven't yet had your mail account migrated to the new systems, we'd like you to do this ASAP. The migration is painless and you always have access to your mail. It generally takes about 20 minutes of your time.

http://www.chass.utoronto.ca/about/news.html#phishing_2010-07-20 2010-07-20T09:00:00-05:00

Please be aware that there is a new, fairly convincing, phishing attempt circulating. The message indicates that your account has exceeded your storage limits and requests you to visit a web site that is potentially dangerous. This message is not from us, and you should not visit the suggested link.

http://www.chass.utoronto.ca/about/news.html#outage_2010-07-15 2010-07-15T09:00:00-05:00

Province-wide voltage reduction tests carried out today adversely impacted one of our server rooms. Several of our servers did not withstand the voltage drop and crashed. They are now all operational.

http://www.chass.utoronto.ca/about/news.html#outage_2010-05-17 2010-05-17T09:00:00-05:00

Please be advised of a planned electrical outage for the Robarts Library complex, that will affect all our services, on Monday May 24th. To ensure an orderly shutdown, prior to the electrical outage start time, we will be turning off all our servers at 6:00am, and they will be brought on-line at 9:00am Tuesday. For more information, please visit http://www.noc.utoronto.ca/jsp/power.jsp.

http://www.chass.utoronto.ca/about/news.html#new-mail_2010-04-15 2010-04-15T09:00:00-05:00

We experienced an outage of one server last night that affected mail and web service for some of our users. The host origin.chass.utoronto.ca failed overnight. This interrupted mail service for users not yet migrated. It also affected the primary CHASS website and personal project sites hosted on this machine. As of 8:45am, service has been restored. We're investigating the cause of the failure. Please let us know if you're still having any issues. We apologize for the inconvenience.

http://www.chass.utoronto.ca/about/news.html#new-mail_2010-03-19 2010-03-19T09:00:00-05:00

We just sent a note to our users to inform them of the general availability of some new mail servers at CHASS. We'd like to move our users' accounts from the old systems to the new ones. The migration is fairly simple and does not involve any outage for you in terms of accessing your mail. Your email address does not change and your contacts will not notice any difference when sending mail to you. If you have any questions about this, please contact us at support@chass.utoronto.ca.

http://www.chass.utoronto.ca/about/news.html#outage_2010-03-03 2010-03-03T09:00:00-05:00

Today there was a short interruption of web and email services when one of our servers had to be rebooted.

http://www.chass.utoronto.ca/about/news.html#spam_2010-02-26 2010-02-26T09:00:00-05:00

Please be advised that in the next week or so, there will be a change in how we handle your 'Spam' mail folder. Presently, spam is stored until you explicitly delete it. We're changing this such that spam is automatically removed after 45 days. Please ensure that you review your Spam bin periodically if you're worried about false positives in our scoring. If you have any questions about this, please contact us at support@chass.utoronto.ca.

http://www.chass.utoronto.ca/about/news.html#web_2010-02-20 2010-02-20T09:00:00-05:00

CHASS is in the process of re-designing its Web presence, focusing on supported applications, projects, departments, and services. Comments and suggestions should be sent to support@chass.utoronto.ca.