Advancing Knowledge through Technology


CHASS is now known as Information & Instructional Technology (FAS IIT) . Our new website is coming in summer 2017.

More about us: We have restructured and are expanding to serve the Faculty better as a new department, “FAS IIT - Information & Instructional Technology". FAS IIT services are provided by 3 teams: the Client Services Support and Teaching Technology Support (TTS) teams, the Applications & Development team and the Infrastructure team. Please note that the CHASS Research Data Centre Service continues to be available at

To submit a new issue/request and generate a ticket, please email our new address: Our current address will go away in the future.

Please reach out as follows if you would like to obtain an update or discuss a ticket:

  1. Main Escalation Line held by our Team Lead, John-Carlos (JC) Best: 416-946-0570 *please try this line first
  2. Sotira Chrisanthidis (Sr. Manager, Client Services), Mobile: 416-407-4120